FINEST CHAUFFEURS
A LAW ENFORCEMENT CHAUFFEUR AND ESCORT COMPANY
Section 1, DRIVING AGREEMENT
Section 2, TERMS OF SERVICE
1. Client requests Finest Chauffeurs L.L.C... to provide a chauffeur to drive Client’s automobile as requested by Client and so authorizes such chauffeur. If for any reason Client wishes to be assigned another chauffeur, Client will contact Finest Chauffeurs L.L.C. before trip.
2. Client believes its automobile is in good, safe condition and Client has no knowledge of any condition to the contrary.
3. Client certifies that it carries automobile insurance providing minimum liability limits of $250,000 bodily injury per person, $500,000 per accident, $50,000 property damage, collision and comprehensive coverage, that there are no driver restrictions in the policies, and that such policies are in full force and effect.
4. Client will advise Finest Chauffeurs L.L.C. of any change in the condition of its vehicle or insurance coverage.
5. Client understands that its vehicle insurance is primary, with respect to any insurance Finest Chauffeurs L.L.C. may carry, for liability, collision and comprehensive coverage and that Finest Chauffeurs L.L.C. responsibility is limited to the amount of Client’s deductible or $250 (whichever is less) for physical damage to its vehicle resulting from the negligence of a Finest Chauffeurs L.L.C.. Chauffeur.
6. If Client provides a rental vehicle, the following additional terms apply.
a. Client authorizes the car rental company to provide all necessary information concerning Client’s car rental reservation to Finest Chauffeurs L.L.C.
b. Client understands the rental agreement will be in Client’s name and the Finest Chauffeurs L.L.C. chauffeur will be deemed an additional authorized driver of the rental vehicle under the rental agreement.
c. If Client, at any time during the rental, becomes aware the rental vehicle is in an unsafe condition, Client will contact the car rental company for assistance and, if needed, have the rental vehicle exchanged.
d. Regardless of any liability protection, the car rental company may provide to Client as part of the rental, Client understands it is Client’s responsibility to provide non-owned / hired automobile insurance with minimum liability limits of $250,000 bodily injury per person, $500,000 per accident, $50,000 property damage, collision and comprehensive coverage for the benefit of Finest Chauffeurs L.L.C. . . . Client agrees that as between Client and Finest Chauffeurs L.L.C. Client’s insurance will be deemed primary.
e. If the chauffeur is to pick-up a rental vehicle on behalf of Client, Client hereby authorizes the chauffeur to do so. Upon presenting the chauffeur’s driver’s license and the car rental company confirmation number, as Client’s agent; to initial and sign the rental agreement, as presented to the chauffeur by the car rental company, on Client’s behalf; and to do those things that are reasonable and customary in connection therewith. This includes but is not limited to, executing the car rental company’s form to authorize the chauffeur to be an additional authorized driver of the rental vehicle.
f. If the chauffeur is to return the rental vehicle on behalf of Client, Client hereby authorizes the chauffeur to accept all charges as presented by the car rental company at time of return.
g. If the chauffeur picks up a rental vehicle on behalf of Client, billable time commences 1 hour before the chauffeur reports to Client pick up point. If the chauffeur returns a rental vehicle on behalf of Client, billable time ends 1 hour after the chauffeur drops off Client. Additional hourly charges may apply if the Client pick-up point or Client drop-off point is greater than 5 miles from the car rental location.
7. After Client evaluates the performance and potential of a Finest Chauffeurs L.L.C. chauffeur on the job, Client may wish to employ this person directly. Because Finest Chauffeurs L.L.C., chauffeurs represent its inventory of skilled professionals and in the event Client wishes to privately employ a Finest Chauffeur, Client agrees to pay a conversion fee as liquidated damages. The conversion fee is $6,000. Liability for the conversion fee is triggered when Client hires a Finest Chauffeurs L.L.C. chauffeur regardless of the employment classification, on either a permanent, temporary or "as needed" basis and regardless of the chauffeur’s employment status at the time of the hire (e.g., no longer with Finest Chauffeurs L.L.C. ) or chauffeur’s claimed reason for leaving Finest Chauffeurs L.L.C. (e.g., quit Finest Chauffeurs L.L.C. for reasons unrelated to conversion) if said hire occurs within twelve months after the last day of the assignment.
8. Client HEREBY RELEASES, AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS Finest Chauffeurs L.L.C. and its officers, directors, shareholders, employees, and independent contractors from any and all claims, demands, suits, liabilities, expenses, costs, judgments, injuries (including death) or other losses or damages which arise from or relate to Finest Chauffeurs L.L.C. and its officers, directors, shareholders, employees, and independent contractors providing services to Client.
9. Client has carefully read the terms of this agreement including its Release of Claims and Hold Harmless provisions. Client certifies the representations made by it are true. Client also certifies that Client understands the agreement and has no questions about the meaning of the agreement or any of its provisions.
Rate: Unscheduled time is billed in (30) thirty-minute intervals for the remainder of the chauffeurs hire.
When does billable time start? Billable time starts after our driver arrives at the address you designated for pick up and completes a 10-minute inspection of your vehicle. Our drivers will arrive 10-15 minutes prior to your requested pick up time to complete this required inspection, and you will not be billed for those minutes.
Travel Time Fee: Initial pick up and final drop off locations outside of New York City may require a travel time fee, call for details.
PAYMENT: We reserve the right to ask for full payment when making a non-account booking. In all cases, a deposit is required. Non-account payments must be made by credit card, debit card, postal order, cash or check (which must be cleared by the time of travel). Where a booking deposit is accepted the balance will be paid in advance of traveling. For very short notice bookings from persons unknown only payment by cash to the driver beforehand will be accepted. Some or all of these conditions may be relaxed when we are satisfied with the credentials of the booker for subsequent bookings.
CREDIT CARDS: We can only accept credit card payments from the person or company (if on behalf of an employee/client of that company) that is traveling. We cannot accept credit card bookings from third parties. We must be supplied with card details to be verified in advance. A full address for the booking must be supplied and must connect to the residence or place of work of the traveling client. We will only accept phone bookings from a verifiable and fixed phone line. The person traveling will be required to produce the card for signature verification to the driver before commencement of journey.
Cancellation: Cancellations without financial penalty are allowed up to twenty-four (24) hours prior to the scheduled pickup date and time. Cancellations with more than six (6) hours prior notice but less than twelve (12) hours notice to pick up time are subject to a cancellation charge of twenty-five (25) dollars. Cancellations within 6 hours or less notice prior to the scheduled pickup will be charged a minimum of $90 dollars.
Vehicle Service Check: Chauffeur will arrive 15 minutes prior to the clients’ departure time to give the Chauffeur time to check the vehicles performance, including fluid levels, operability, and roadworthiness. Their will be no additional charge for this service.
Hours of operation: Our drivers are typically available 24/7. Shifts may be necessary if a client’s needs exceed a twelve-hour period of service.
Shift change: For clients who need a chauffeur more than twelve hours, a $30.00 fee will be added when a new driver must be summoned to complete the assignment.
To Make a Reservation: We prefer twenty-four (24) hours advance notice; however, we will always try to accommodate your last minute needs.
Rental Vehicles: The client may rent a vehicle of his/her own choosing; however, they must list the Finest Chauffeur as one of the drivers. We will arrange for our driver to pick up your vehicle from the rental location and return it upon completion of the assignment. Included in Basic Service: Doors are opened, packages are handled, luggage is loaded in vehicle and umbrellas are used in inclement weather. Arrival on time means 15 minutes before the customer's specified time, there are no additional fees for this. This is part of your basic service.
Driver expenditures: All expenditures by the driver will be reimbursed including, but not limited too gas, car washes, tolls, parking fees plus a (20%) twenty percent service fee. All driver expenditures will be pre-approved by the client.
BOOKING CONFIRMATION: Your booking is not secured until you receive a confirmation from Finest Chauffeurs. This will be by letter, fax or E-mail. Please check your booking confirmation carefully and inform us of any errors. We will endeavor to check all flight details, connection times etc. supplied to us by the client, but Finest Chauffeurs, can not be responsible for any errors or cancellations or timetable changes which result in loss or delay to the client or passengers.
DEPARTURE TIMES: Finest Chauffeurs cannot be responsible for clients insistence for any variation from the recommended times or delay to agreed departure time, which may result in missed flights, connections or meetings or any other loss. Any delay during a journey caused by the client is solely his or her own responsibility. The driver must not be asked to speed or drive recklessly to make up for late departures.
LIABILITY: Every effort will be made to get you to your destination on time, but we are not liable for any loss due to delays caused by traffic jams, road works, road closures, diversions, extreme weather conditions, collisions caused by other parties ,or terrorist attacks on the journey. Finest Chauffeurs L.L.C. may cancel all services and refund in the event of circumstances beyond our control.
ACCOUNTS: We will carry out work on account for individuals or companies (the applicant) subject to status. We may require in the first instance payment in advance before allowing account facilities. As a condition of opening an account with us, the applicant will agree to pay all invoices issued by us within 30 days from the date of invoice. All discounts or special rates will be mutually agreed upon in advance and in writing. The applicant for an account must provide any references required to check creditworthiness.
LATE PAYMENTS: Balance due is always within (30) thirty-days, afterwards overdue accounts are subject to a service charge of 1% per month.
SUBCONTRACTORS: Finest Chauffeurs reserve the right to use subcontracted chauffeurs when needed. Finest Chauffeurs will vet all subcontractors to ensure the same high standards we expect from ourselves.
TERMINATION: Finest Chauffeurs L.L.C. reserves the right to refuse or terminate any booking it believes not genuine or places any driver at risk of abuse by the client or by persons (connected or not connected with the client). The Chauffeur will leave the vicinity of any disturbance, if the chauffeur believes the client is acting in a way, which threatens the safety of the chauffeur or other occupants. In this case, there will be no refund of fare.
Suggestions: We are open to suggestions if the options listed do not meet your needs.
We thank you for considering Finest Chauffeurs!